At Darshan Shoes Life, customer satisfaction is important to us. We offer a simple and transparent return and refund policy to ensure a smooth shopping experience.

Return Eligibility

Products are eligible for return if:

• The return request is made within 7 days of delivery.
• The product is unused, unworn, and in original condition.
• Original packaging, tags, and invoice are intact.

Products that are damaged due to misuse, normal wear and tear, or returned without original packaging may not be accepted.

Non-Returnable Items

The following items are not eligible for return:

• Products marked as Non-Returnable
• Clearance or sale items
• Used or damaged products

Return Process

To initiate a return, please contact our customer support team with your order details. Once the return request is approved, instructions for pickup or return shipping will be shared.

Refund Policy

• After receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5–7 business days.
• Refunds will be credited to the original payment method used during purchase.
• Shipping charges, if any, are non-refundable unless the return is due to a defective or incorrect product.

Replacement Policy

In case of damaged, defective, or wrong items received, we offer a replacement subject to product availability. Customers must notify us within 48 hours of delivery with proper proof (images/videos).

Cancellation Policy

Orders can be cancelled before shipment. Once shipped, cancellation is not allowed, and the return policy will apply.

Contact Us

For return or refund requests, please contact us at:

📧 Email: mmk.enterprises110@gmail.com
📞 Phone: +91 983 836 2033